Items purchased through our agent are provided by Japanese sellers. To ensure the items meet your expectations, carefully review the item details before placing an order, and familiarize yourself with the shipping requirements from Japan to your delivery region.
Item Information
Please verify the version, color, size, quantity, and accessories. For second-hand items, it is especially important to check the condition, flaws, and seller notes; do not judge the item's status solely based on the title or a single photo.
Item Translation
Translations are provided for convenience. We recommend cross-referencing important information with the original text, photos, and specifications. If content affecting your purchase decision is unclear, please consult us first before submitting your order.
Pre-orders and Special Items
For pre-orders, custom items, large items, fragile goods, or items subject to shipping restrictions, please confirm shipping arrangements and conditions in advance. Do not estimate costs and timelines based on standard in-stock items.
Inspection and After-Sales Service
Item inspection, photography, functional testing, and authenticity verification are separate services. Please confirm the scope of service before applying. If there are issues with the item, please preserve evidence and contact customer service for resolution.
Returns Due to Personal Reasons
Please confirm that the item meets your needs before placing an order. Generally, returns or refunds due to personal reasons such as ordering the wrong item, incorrect size, dislike, or change of mind are not accepted after successful procurement. Returns or refunds for mismatched items, damage, HakoPick processing errors, or those required by applicable laws will be handled separately.